Course Curriculum
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01
Sales Contact Strategies
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Capturing Customer Name and Phone Number
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Asking for an Email Address
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Asking for a Second Number
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Using Text to Increase Customer Engagement
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Effective Sales Messaging
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Knowledge Check
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02
Sales Appointment Strategies
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Now and Same Day Appointments
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Solid vs. Soft Appointments
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Using Questions to Funnel the Appointment
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Written Appointment Confirmation
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Using an Appointment Confirmation Process
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Knowledge Check
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03
Sales Customer Follow-Up Activity
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Unappointed Sales Leads
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Missed Appointment Sales Leads
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Unsold Sales Leads
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Knowledge Check
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04
Course Completion Test
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Intermediate Sales Skills
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