Course Curriculum

  • 01

    Introduction

    • What is Business Development?

    • Serving Today's Customer
  • 02

    Sales Performance Success

    • Sales BDC Agent Role in Business Development

    • Sales BDC Agent Daily Expectations

    • Knowledge Check
  • 03

    Service Performance Success

    • Service BDC Agent Role in Business Development

    • Service BDC Agent Daily Expectations

    • Knowledge Check
  • 04

    Course Completion Test

    • Biz Dev for Sales & Service BDC Agents

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